We offer free shipping and complimentary tracking
for all of our classy, cozy products to the continental United States, Canada, the United Kingdom, and Australia. Please allow 15-45 days for delivery to these locations
.* You can learn more about this in our Shipping Policy
Once you've placed your order for your fashionably chic item, please allow us up to 10 business days to carefully package it and send it on its way. Once it has been shipped out we will notify you via email and include your tracking number. For instructions on how to track your order visit our Track Your Order
page. The system may need a day or so to catch up so please don't stress if you can't immediately see its whereabouts.
*If we are experiencing a large volume of orders or if it is during the busy holiday season your package may be slightly delayed. Delivery times are estimates and not guaranteed. Thank you for your patience.
Standard care to keep your plush items fluffy and fabulous as long as possible is to machine wash them on a gentle cycle in cold water. Allow them to air dry and never iron.
When in question, spot clean or hand wash them. If your item's faux fur is especially long, it may be best to take your fluffy goodies to be dry cleaned.