Shipping Policy
We offer shipping and complimentary tracking for all of our products to the United States, Canada, the United Kingdom, and Australia (see below for full list). For your peace of mind, we also offer Shipping Insurance to protect your package against the unfortunate event of it being lost or damaged by the post office.
How does our shipping process work?
For orders of our Fake Translucent Fleece Tights to locations inside the continential United States, please allow 2-4 business days for us to carefully wrap up your pantyhose and send them on their way. Orders are shipped Monday through Friday with a postal cutoff time of 3pm. For all other products and those ordering outside of the US, a processing time of up to 10 business days may be required. Packages will not be able to be tracked at this point due to us using this time to gather and prepare your item/s. Additional time may be needed to prepare your item/s if they are in high demand or during the busy holiday season.
Once your order has been sent out you will receive a shipping confirmation email from Support@FleeceChic.com with your tracking number included. Please check your spam folder if you do not see it. Additionally, this message will be sent to the email you use at checkout, so please use your best one. You can then follow the prompts in the email on how to track your package, or you can scroll to the bottom of it and click the tracking number next to the item that you want to check on. Alternatively, you can visit our Tracking Page to be directed on how to view the status of your package's delivery.
Grace shipping out orders for customers. Thank you for shopping small!
Orders for our Fake Translucent Fleece Tights to locations within the continential United States can expect their parcel to arrive within 3-5 business days. Want to get your product faster? We offer 2 day rush Priority Shipping upon request for an additional fee. Contact us through chat, by email, or leave a voicemail if you would like this service. Orders for customers outside of the US and for all other products will be delivered in 15-45 days. However, if we are experiencing a large volume of orders or if it is during the busy holiday season, your package may be a little delayed. Thank you for your patience.
What countries do we ship to?
We currently ship to: The United States, Australia, Canada, the United Kingdom, Norway, New Zealand, Ireland, Italy, Israel, United Arab Emirates, Denmark, France, Germany, Japan, Spain, Sweden, Switzerland, Ukraine, and the Netherlands. Not seeing your country listed? Reach out and I'll see if I can accomodate you.
If you do not receive your parcel and it turns out that you entered in your address incorrectly, we will happily resend your items to you for a reshipping fee.
Additionally, please be aware that we do not offer return shipping. If you choose to return a product, you will be responsible for paying for your own shipping costs without a refund. Feel free to read more about our Refunds and Return here.
Not finding an answer to your question? Visit our FAQ page.
If you have any questions or concerns regarding shipping, please reach out to us through our Contact Us page or email us at Support@FleeceChic.com. Thank you!